One size doesn’t fit all when it comes to security personnel. Sometimes, special training must happen in order to accomodate for the needs of specific environments.
For example, security guards in the medical or entertainment industries should be properly trained to handle people who are intoxicated or may be under the influence of behavior-altering medications.
The danger in those situations, of course, is that people who are under the influence of alcohol or medications are difficult to predict, may become irritable, and the situation may escalate quickly. Learning to identify when a situation is escalating and effective, verbal, de-escalation techniques can be taught and practiced through role-playing.
Identifying potential problem situations and verbal de-escalation techniques is what sets great security guards apart from people in uniform who are simply present in a location.
Curtis Protective Services Security Guards are highly trained from the start, many being from military backgrounds. Curtis security guards can also receive site-specific training, preparing them for unique situations.
