Isn’t it Time You Hired an Answering Service for Your Business?

May 17, 2018

Curtis Protective Services
Ph: 800-551-8368

You may have heard about answering services, but never really gave them much thought. Maybe you think everything is fine in your customer service department. While you may not hear your customers complaining, are you really putting your best foot forward?

How does your client feel when they have to leave a message on your answering machine or when they are put on hold? Neglected and Not Valued

The fact is, approximately 7 out of 10 callers trying to reach a business will hang up if they receive an answering machine. 67 percent disconnect if they don’t receive a live agent to speak with.

Who doesn’t get frustrated when they have to listen to a long spiel before talking to someone, or push the right buttons, just to leave a message or speak with a live representative.

68 percent of callers said if they receive poor customer service over the phone they typically took their business elsewhere. While 71 percent ended their business with the company if they did not get the attention or information they wanted in a timely manner they

How many customers are you losing because of poor customer service. An answering service gives your client the immediate attention they deserve. They feel valued and appreciated, which leads to loyal customers, who refer family and friends.

Why choose Curtis Answering Service?

You want your business to have a professional, polished impression. An experienced receptionist giving each of your clients personal service based on your instructions. Reassuring your clients someone is actively listening and working on the information or handling the situation. Without the high cost of hiring someone.

Answering the phone and scheduling appointments can take up a lot of your time. Especially when you are out of the office or on a job site. Our professionals are organized and can properly handle all your clients.

Contact Curtis Services today and find out how we can help your business grow.

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