The hospitality and entertainment industry is growing quickly in Orlando, Tampa, Miami, Jacksonville, and Atlanta. They definitely have their own of security issues. Their friendly, open door environment leaves them vulnerable to threats, violence and crime from visitors and even staff.
“Inadequate security has repercussions beyond guests losing belongings to theft. Hotels can be held liable for the criminal acts of third parties. Civil litigation against property owners and managers has become commonplace ever since Garzilli v, Howard Johnson. In this 1976 court case, the jury ruled in favor of singer Connie Francis, who had sued a Howard Johnson in New York for negligent security after being assaulted by an unknown man who entered her room through a sliding glass door. And hotels are still targets of lawsuits because of theft and injury,”according to Lodging Magazine.
A Great Reputation starts with Guests Safety
Preventing crimes, violence, theft, and abduction
There is rarely a day goes by we don’t hear about an incident of a crime at a hotel. The visual deterrent of a uniformed security guard goes a long way in preventing crime. It also gives guests the piece of mind their environment is safe.
Providing customer support and guidance
Directing guests and visitors where to go, monitor parking lots and lobbies. Security guards also act as ambassadors and provide customer service.
Monitor the activity and employees
Fraud and employee theft can have a big impact on your bottom line. “In July, a former employee of a Tallahassee hotel faced charges she stole more than $42,000 from the business by diverting money onto personal credit cards.” Lodging Magazine. You can bet if a guest feels they have been robbed or scammed from your establishment, they won’t be coming back!
Controlling access to sensitive areas
Physical security and cybersecurity go hand in hand. With all the advances in technology, the criminals seem to stay one step ahead. It is the establishments responsibility to protect the information of their guests.
Employees or Guests Leaving Late
If you have a business where people leave after hours, it is your responsibility to keep them safe. Security guards provide protection by walking them to their cars.
